Health Catalyst signs definitive agreement to acquire Upfront Healthcare Services
Press releases may be edited for formatting or style | January 14, 2025
Business Affairs
SALT LAKE CITY, Jan. 13, 2025 /PRNewswire/ -- Health Catalyst, Inc. ("Health Catalyst,"Nasdaq: HCAT), a leading provider of data and analytics technology and services to healthcare organizations, today announced it has signed a definitive agreement to acquire Upfront Healthcare Services, Inc. ("Upfront"), a next-generation patient engagement platform provider. Health Catalyst anticipates the acquisition will close in the first quarter of 2025.
Upfront provides a market-leading patient activation and engagement platform and a proprietary strategic marketing analytics and content personalization solution for healthcare enterprises. Upfront's automated patient acquisition and retention solutions enable healthcare organizations to win loyalty and guide every patient to optimal care by leveraging hyper-personalized experiences.
The combination of Upfront's patient acquisition and scheduling expertise with Health Catalyst's current robust patient engagement portfolio is expected to strengthen the patient experience foundation set by Twistle Patient Engagement by Health Catalyst™ and the Lumeon by Health Catalyst™ Care Orchestration platform, which both help patients stay informed throughout the care process.
Health Catalyst also looks forward to integrating Upfront's technology into its offerings, as Upfront's technology analyzes clinical, sociodemographic, and patient-reported data to digitally guide patients to the care they need, helping care providers reengage patients, promote appointment attendance, streamline scheduling and referrals, and improve care transitions.
Bolstered by the data foundation and deep analytical insights provided by Health Catalyst Ignite™ Data and Analytics, the combination of Upfront's technology and Health Catalyst Ignite™ will aim to help healthcare clients provide their patients with the best possible care.
"We are excited to welcome the Upfront team and combine our mission-driven mindsets and patient experience capabilities. Guided by our commitment to igniting data-informed healthcare improvement with patient experience as a top priority, we are positioned to provide meaningful support to our clients for the patient care journey," said Health Catalyst CEO Dan Burton. "Fostering improved patient engagement and satisfaction is critical, and by adding Upfront to Health Catalyst's existing portfolio, we can better support our clients in their efforts to optimize access, improve care transitions, and close care gaps."
Upfront provides a market-leading patient activation and engagement platform and a proprietary strategic marketing analytics and content personalization solution for healthcare enterprises. Upfront's automated patient acquisition and retention solutions enable healthcare organizations to win loyalty and guide every patient to optimal care by leveraging hyper-personalized experiences.
The combination of Upfront's patient acquisition and scheduling expertise with Health Catalyst's current robust patient engagement portfolio is expected to strengthen the patient experience foundation set by Twistle Patient Engagement by Health Catalyst™ and the Lumeon by Health Catalyst™ Care Orchestration platform, which both help patients stay informed throughout the care process.
Health Catalyst also looks forward to integrating Upfront's technology into its offerings, as Upfront's technology analyzes clinical, sociodemographic, and patient-reported data to digitally guide patients to the care they need, helping care providers reengage patients, promote appointment attendance, streamline scheduling and referrals, and improve care transitions.
Bolstered by the data foundation and deep analytical insights provided by Health Catalyst Ignite™ Data and Analytics, the combination of Upfront's technology and Health Catalyst Ignite™ will aim to help healthcare clients provide their patients with the best possible care.
"We are excited to welcome the Upfront team and combine our mission-driven mindsets and patient experience capabilities. Guided by our commitment to igniting data-informed healthcare improvement with patient experience as a top priority, we are positioned to provide meaningful support to our clients for the patient care journey," said Health Catalyst CEO Dan Burton. "Fostering improved patient engagement and satisfaction is critical, and by adding Upfront to Health Catalyst's existing portfolio, we can better support our clients in their efforts to optimize access, improve care transitions, and close care gaps."
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