MURRAY, Utah, July 14, 2022 (GLOBE NEWSWIRE) -- R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers, announced the execution of the 10-year agreement to be the exclusive provider of enterprise revenue cycle management services for Sutter Health, a not-for-profit integrated health system that provides high-quality care across Northern California.
As part of this partnership, R1’s technology will integrate with Sutter’s existing infrastructure to further elevate the consumer experience by making it even easier for patients to access and engage in their care. Moreover, R1’s technology will help Sutter implement additional efficiencies as part of the organization’s ongoing efforts to reduce operational costs and provide patients with affordable, high-quality care.
The parties believe that the partnership will help improve Sutter’s overall financial performance with an estimated $400 million in cost savings over the next 10 years, helping Sutter achieve more sustainable labor costs and address rising inflation.

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As part of the agreement, approximately 1,150 Sutter revenue cycle employees, all in non-clinical roles, will be offered comparable positions, pay and benefits with R1. The jobs in California are expected to remain in the state and, in many cases, employees will have additional opportunities to advance their careers given R1’s focus on revenue cycle management.
“The R1 partnership helps strengthen Sutter’s long-term financial health and our ability to continually reinvest in our patients, communities and integrated network,” said Jeremy Eaves, chief executive officer at Sutter Shared Services. “We have been part of the fabric of Northern California for a century and remain committed to delivering on our mission to provide high-quality care to our patients and communities for years to come.”
“We are pleased to be selected by Sutter Health as this partnership recognizes R1’s deep domain expertise and platform advantage in improving the patient experience while delivering superior financial performance,” said Joe Flanagan, chief executive officer at R1. “Partnering with organizations like R1 is a highly viable strategy that hospitals and health systems are increasingly using to address rising costs. We look forward to helping Sutter deliver on their mission of providing accessible and inclusive care to the more than three million Californians they serve.”