ge lunar prodigy advance needs to fit though a small 33" doorway

Tags: Bone Densitometer, GE

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Steven McMurray

ge lunar prodigy advance needs to fit though a small 33" doorway

March 13, 2014 06:51

I have a GE lunar prodigy advance. My door opening is quite small. How much width can it I strip the down the GE lunar prodigy advance? My door opening is only 33 inches wide. Does anyone have a service manual for the unit?

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Juan de la Cruz Martinez

re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 14, 2014 06:05

You can strip down to the metal frame and turn it sideways

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Steven McMurray

re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 14, 2014 06:14

Do you know where I can get a service manual describing how the unit breaks down.

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Juan de la Cruz Martinez

re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 15, 2014 12:09

Steven, I can try to get the manual for you, but remember when you take the equipment all apart you have to follow some specific steps otherwise is a pain to align the collimator with the detector.

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Ben Williams

re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 14, 2014 06:14

Hi Steven, that is correct. The systems can be disassembled so that they will fit through almost any doorway. In fact, you can split frame them if necessary. We specialize in these products as I used to work for Lunar. If you would like some assistance feel free to give me a call anytime.

Thanks,

Ben
608-514-2413

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Steven McMurray

re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 15, 2014 12:08

Yes I will contact you. Where are you out of?

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Ben Williams

re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 16, 2014 03:58

Hi Steven, I am based out of Madison, WI, but have a few FEs in a couple of different locations. We service everywhere. The deinstall/install takes anywhere from about 6-8 hours depending on how extensive the deinstall needs to be due to room configuration. That time includes performing all of the required calibration tests of course.

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Steven McMurray

re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 15, 2014 12:08

About how long does it take to break the unit down and then reassemble it

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Juan de la Cruz Martinez

re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 15, 2014 12:09

Ben Hi, I use to work for GE and service Lunar when the empire aquire Lunar. I was in Madison for training, where did you worked?

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Ben Williams

re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 16, 2014 03:58

I started in Atlanta, moved back to St. Louis where I am from, and finished in Madison where I was last one of the DoSs just for Lunar.

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Desmond Johnson

re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 15, 2014 12:08

There are 2, 1/4" bolts, in each corner where the top frame separates from the bottom chassis. The upper and lower sections can then be moved on a dolly through the doorway. This is only necessary if the corners are too short to allow the table to turn.

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Steven McMurray

re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 16, 2014 03:59

Will it be necessary to remove the arm? How difficult is that? Will you be willing to sell me a manual.

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Desmond Johnson

re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 17, 2014 08:50

Yes. Not very. Actually the instructions you require are on the hard drive of every system. They can be found on the D:\Applications\Program Files\enCore\eInstall\Instructions directory in pdf format. They will generally require the system service password to access them. Just work backwards using the install instructions DXAP2000 and DXAP2013. Also now that I have thought about it I think those bolts are 5/16.

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Steven McMurray

re: re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 17, 2014 01:41

Thank You
Do you know what the password is??

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Desmond Johnson

re: re: re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 17, 2014 05:18

It varies by years. We cannot share passwords here so send an email to me and I will supply what I have.

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Steven McMurray

re: re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 26, 2014 08:10

Do you know what the system service password is?

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Juan de la Cruz Martinez

re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 17, 2014 08:51

If you have never done it , I think you will need help. Try Ben he seems to have all the qualifications. Where is this located?

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Steven McMurray

re: re: re: re: ge lunar prodigy advance needs to fit though a small 33 doorway

March 17, 2014 01:41

It is located in the San Fernando Valley Ca.

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LUIS RIVAS

re:re: ge lunar prodigy advance needs to fit though a small 33 doorway

July 18, 2023 11:21

Hello Desmond,

I need the software and installation key to 2014 prodigy advance

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Ben Williams

re: re:re: ge lunar prodigy advance needs to fit though a small 33 doorway

July 19, 2023 10:56

You can only obtain that from GE. It is illegal for anyone to transfer software System IDs and Feature Codes from one system to another.

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