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GE Lunar Prodigy Advance fails motion tranversal error

Tags: Bone Densitometer, GE

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Rommel Saavedra

GE Lunar Prodigy Advance fails motion tranversal error

March 11, 2018 10:18

Hello

At the time of the initial calibration, it stops after finding the phantom and display motion transverse error.
Can someone help me or can you send me the service manual?
rojosaar@hotmail.com

Thanks in advance

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Ben Williams

re: GE Lunar Prodigy Advance fails motion tranversal error

March 12, 2018 10:03

Hi Rommel, if you would like for us to take a look at the error log and offer some assistance please send it to info@dexasolutions.com

Thanks,

Ben

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Jesus E Mendez

re: re: GE Lunar Prodigy Advance fails motion tranversal error

January 22, 2019 04:53

Greetings. I have the same problem but with a DPX. I reset all cables and contunues working by several day, then present the same error again. Could be cause by the CSMC Board or the Main cable assy? I checked the limit switches and OMB(optical sensor) Board on the steppers but still with intermittent issues.

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Ben Williams

re: re: re: GE Lunar Prodigy Advance fails motion tranversal error

January 23, 2019 09:12

HI Jesus,

If you want to send me the error logs from your system I would be happy to take a look at it for you. Send them to info@dexasolutions.com.

Thanks,

Ben

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