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Ge Lunar Prodidy Dedector issue

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hakan bayram

Ge Lunar Prodidy Dedector issue

January 14, 2019 09:41

I have a used dedector of ge lunar prodigy.
When I want to use it, encore software ask me the parts number. It not writen on the dedector. How can I learn it?
can the software dedect the serial Numbers of the dedector?
Pls help if any body know it

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Juan de la Cruz Martinez

re: Ge Lunar Prodidy Dedector issue

January 15, 2019 09:01

No the software can't detect the serial number, use the part number from the old one

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Ben Williams

re: Ge Lunar Prodidy Dedector issue

January 15, 2019 03:29

Hello Hakan,

It sounds like you may being trying to put an older detector in a system running a newer version of Encore. The newer version will detect what model of detector you are attempting to install. Some models are only compatible with certain versions of Encore.

If you want to know if the model you have is compatible send us some photos and the information you have to info@dexasolutions.com.

Thanks,

Ben

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