InTouch teams up with NTT Data Science on virtual care

July 23, 2018
by John R. Fischer, Senior Reporter
InTouch Health is teaming up with NTT DATA Services in the development of a turnkey virtual care solution for opening up access to healthcare services and optimizing delivery of care at reduced costs.

The two plan to leverage each other’s capabilities to assist providers in scaling and implementing a fully-integrated virtual care strategy across health systems, payors, pharmacies, providers, care teams and patients.

"Deep integration of virtual care solutions and EMR systems will enable the future of healthcare to achieve the right care, at the right place, at the right time,” Joseph M. DeVivo, CEO of InTouch Health, said in a statement. “I look forward to working with NTT DATA to create a world-class 'easy' button for implementing and virtualizing care."

The two will oversee the integration of a range of solutions for aligning with organizational initiatives, including strategic planning and consulting, reimbursement strategies, implementation and integration services, training, and ongoing organizational support.

NTT DATA Services will provide its knowledge of health IT and consulting services alongside InTouch Health’s cloud-based network and virtual care solutions for telemedicine.

It is one of many collaborations undertaken over the last year by NTT DATA Services, following those of improve quality and reduce patient cost with AI; Oracle Insurance for creating an end-to-end solution for government payors and health plans; Pieces Technologies to enhance quality and reduce patient care costs with AI and natural language processing; and to develop algorithms and automation to enhance the efficiency of data use.

“As health systems focus on becoming more customer-centric, the integration and delivery of telehealth and virtual care is more important now than ever,” Alan Hughes, president of healthcare and life sciences at NTT DATA Services,” said in a statement. “NTT DATA Services' unparalleled IT healthcare experience and our rich consulting expertise combined with InTouch's strong virtual care offerings will help us deliver what matters the most – world-class patient care."