“According to recent consumer research conducted by Change Healthcare and The Harris Poll, more than half of consumers have avoided seeking healthcare because they weren’t sure what the cost would be,” said William Krause, vice president of the Connected Consumer Health™ solution at Change Healthcare. “The CMS rule is intended to remove that uncertainty and empower consumers to make more informed choices. We help providers not only to comply with the CMS rule, but also to create a seamless digital patient experience.”
To get started with the Shop Book and Pay™ solution, organizations should contact Change Healthcare as soon as possible to begin the implementation process. Health systems can either provide their own charge summary data or receive assistance in consolidating payer contracts from a Change Healthcare consultant. Change Healthcare customers who are already live on Clearance Estimator can contact their account management team for details on how to implement Clearance Estimator Patient Direct.
“Price transparency is going to accelerate healthcare’s consumerism trend,” said Steve Mach, director of Patient Financial Services at Halifax Health. “Providers will need to leverage pricing strategies in order to compete for consumers, and we plan to do that by partnering with Change Healthcare on Shop Book and Pay.”
For more information about how Change Healthcare can support your hospital’s compliance with the CMS Price Transparency rule, visit our Price Transparency in Healthcare site.
About Change Healthcare
Change Healthcare (Nasdaq: CHNG) is a leading independent healthcare technology company, focused on accelerating the transformation of the healthcare system through the power of the Change Healthcare Platform. We provide data and analytics-driven solutions to improve clinical, financial, administrative, and patient engagement outcomes in the U.S. healthcare system. Learn more at changehealthcare.com.
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