Determine what needs to be accomplished and if AI the best tool to support your initiative. Define key goals, motivations and the organization’s appetite for change. If your goals are too complex, think about how to break the challenge into more achievable, manageable pieces. A series of wins does more to convince skeptics in your organization than one big initiative that requires herculean effort and presents multiple potential points of failure.
Next, highlight champions within the organization that can own a project and cheerlead for success. These are people who have identified an opportunity as well as possible solutions. Look for practical, discrete and compelling challenges and opportunities that have business value and reasonable expectations of success.
Finally, consult with internal and external experts and partners that can provide a clear understanding of what is achievable and can provide options to help you think through and rationalize next steps.
Suffice it to say, AI is not a perfect solution to every challenge, nor is it an existential threat to human existence. Instead, AI is an emerging set of tools and capabilities that can be applied to a variety of healthcare challenges to free personnel to focus on making continuous strategic improvements that improve the healthcare payor and provider environment.
About the authors: Kevin Ruiz is a director at Riveron, a business advisory firm that specializes in transactions, accounting advisory and performance improvement. He works with healthcare founders, operators and investors at all stages of the business life cycle to accelerate performance improvement, guide clients through technology and digital enablement, and build scalability for organic and acquisitive growth.
Jimmy Solis is a director at Riveron, specializing in business process improvement, digital transformation, process and systems integration, data analytics, performance management and financial analysis.
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