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Lessons from the frontlines of install/deinstall projects

by John W. Mitchell, Senior Correspondent | June 04, 2018
Parts And Service
From the June 2018 issue of HealthCare Business News magazine


Like Remetronix, Oxford utilizes a robust project management software to make sure they meet these goals for their customers.

“Many jobs stall because of poor preplanning and inability to be able to respond to challenges that arise, and lack of resources. Site egress issues, not knowing the policy and procedures of the facility you are working in, can add to delay,” said Thomson.

Communicating with the onsite construction crew
One of the most common holdups in an install/deinstall job is when unforeseen delays with the onsite construction team take place. Often times, these days can be attributed to a lack of familiarity with the technical aspects of imaging equipment, such as power requirements.
Oxford Instruments brings a deinstalled
system in for a landing.
“We run into ... the construction folks telling the customer that the site will be ready, and when we go to do the inspection prior to delivery, the site is nowhere close to being done. We run into (this) all the time,” said Bob Iravani, owner of Chicago Medical Exchange Inc. which sells new and refurbished medical equipment.

In order to help mitigate these speed bumps, Iravani and his team make it a point to monitor the work of the construction crew. As part of that, they carefully check hallway and ceiling heights to make sure that no damage is done in the moving of the system, and think about the timetable required to get the installed system into operation after it is in place.

On one occasion when Chicago Medical Exchange was removing a CT scanner from the third story of a facility, Iravani’s crew was not able to get the crane close enough onto an adjoining underground parking garage. There was concern that the crane might collapse the structure.

“We had to get a crane that was four times more than the weight required because we had about 100 feet of reach. This was an additional cost because we couldn’t use the simple rig,” said Iravani. “So I watch out for parking garages – and underground walkways.”

Some projects are obviously less complicated than others, like an X-ray room versus a CT or MR system. Generally, Iravani recommends at least two to four weeks of advanced planning from a client, but he said his company will show up whenever they are needed.

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