HCB News: What challenges does your facility have at the regional and/or national levels?
NK: We are primarily a safety net hospital and two-thirds of our patients are covered by Medicaid. So we have a challenge with reimbursement.
Also, pediatric health care in Florida is extremely fragmented with many providers providing small types of pediatric services and adult systems attempting to provide pediatric care.
The third is really an issue of bringing a substantive number of providers to Miami and Florida and providing the highest level of care that’s available nationally. So it’s a matter of competing on that level. And we have the challenge of providing the highest level of care for populations who are from a lower tier economically and educationally.
HCB News: What sets you apart from other facilities of similar size?
NK: There are two distinct differences. One is our vision to be a partner in life to the child wherever they are. That means, between the ages of 0 and 19, we intend to be a partner both in wellness and sickness.
Our vision is to provide screening, prevention, treatment and monitoring services.
The second quality is that we believe we are one of the more technologically advanced health care systems in the nation. We have invested significantly in technology, whether it’s AI, virtual health care or services like HealthGrid. We’re working to become the next generation health care provider.
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