You can count on us to provide exceptional tech support and onsite service for your Medivators reprocessors, DSD-201, DSD-Edge and Advantage Plus. In addition to selling completely refurbished machines, we offer break/fix service, preventative maintenance, and installation/deinstallation services at prices far lower than the OEM.
We also offer multiple service agreement options:
*Gold and Platinum Service Agreements include unlimited parts, labor and travel, an annual PM and (for Platinum packages) a year's supply of filters.
*Travel and Labor Service Agreements have one upfront cost that covers all travel and labor needed during the contract term. Parts are billed additionally and only as needed.
*Time and materials service: after troubleshooting potential issues over the phone with We technical support , we can schedule and dispatch a Field Service Engineer to visit your facility.
Return Policy
Items are sold as-is with no returns or refunds available unless explicitly stated.
